Privacy Policy – Clean Maid LLC

 

Effective Date: January 22, 2026

Clean Maid LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or book our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Service address
  • Billing and payment information
  • Booking details and preferences

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

Photos and Media

  • Before-and-after photos of serviced areas (no client faces, or personal documents)

2. How We Use Your Information

We use your information to:

  • Schedule, confirm, and provide cleaning services
  • Process payments and prevent fraud
  • Communicate service updates and confirmations
  • Improve service quality and training
  • Resolve disputes or quality concerns
  • Market and promote our services (with property-only photos)

3. Photos and Marketing Use

For quality assurance and accountability, Clean Maid LLC may take before-and-after photos of serviced areas.

  • Photos will never include client faces, or personal documents
  • Photos may be used for:
    • Internal quality control
    • Training
    • Dispute resolution
    • Website, social media, and advertising

By booking a service, you consent to the collection and use of these photos.

4. Sharing of Information

We do not sell your personal information.

We may share data with:

  • Payment processors
  • Booking and communication software
  • Marketing platforms
  • Legal authorities when required by law

All third parties are required to protect your information.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online system can be guaranteed 100% secure.

6. Data Retention

We retain customer data as long as legally permitted or required for business, tax, and legal purposes.

7. Cookies & Tracking

Our website may use cookies to improve functionality and user experience. You may disable cookies through your browser settings.

8. Age Requirement

Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.

9. Your Rights

You may request to:

  • Access or update your personal information
  • Request deletion where legally permitted
  • Opt out of marketing communications

Requests can be made by contacting us.

10. Changes to This Policy

Clean Maid LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us through our website.

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